For Our Members
Northwind offers industry-leading member support through an in-house team led by a registered nurse and staffed with clinically trained personnel. Every employee is able to speak with colleagues from any division or clinical team to better serve members.
Contact Member Services
Members can speak to live customer service over the phone Monday – Friday from 7am – 8pm eastern standard time and weekends from 10am – 6pm.
Current Northwind Patients can text us ‪at +1 (317) 527-4932.